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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Mayers

July 12, 2025

5  out of  5
rating by Mary Mayers
"Very awesome love doing business John Lucas"
We responded:
"Thank you Mary! We appreciate you and your trust in us!"
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Sky Frith

July 10, 2025

5  out of  5
rating by Sky Frith
"Mr. Ben Moss--->excellent guy....quick, easy, great communication skills, very knowledgeable...5/5"
We responded:
"Sky—thank you for the kind words about Ben, we’re very fortunate to have such a great asset on our team. Reach out anytime we can help!"
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Patrick Harbuck

July 5, 2025

5  out of  5
rating by Patrick Harbuck
"We worked with Josh Brown and he did an excellent job. We were very indecisive and he was patient and did a good job helping us understand our options to make an informed decision. Would highly recommend!"
We responded:
"Patrick, thank you for the review and recommendation! Josh is an outstanding asset to our team and I’m thrilled to hear of your experience!"
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A'sha Branch

July 3, 2025

5  out of  5
rating by A'sha Branch
"John Lucas State Farm has been wonderful, anticipating my needs and providing assistance and support any time I need it."
We responded:
"A’sha, thank you for the review and kind words! Reach out or come by anytime!"
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Andrew Henson

July 2, 2025

5  out of  5
rating by Andrew Henson
"Ben Moss with John Lucas State Farm was incredibly helpful and knowledgeable. He made the process of setting up a new auto policy very quick and easy while also making sure I got all the information I needed to make the right choices for my vehicle. Thanks Ben!"
We responded:
"Andrew, thank you for taking the time to leave such a great review! We’re fortunate to have Ben Moss and are thrilled you had such a great experience! Reach out if we can ever help!"
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Raven Hoover

July 2, 2025

5  out of  5
rating by Raven Hoover
"I had a great experience speaking with Cherish!! She was very knowledgeable and answered all my questions efficiently. Im happy to have my coverage with this company."
We responded:
"Raven, thank you for leaving us such a nice review! We love Cherish and are thankful to have her on our team! Reach out if we can ever help!"
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Kendall Barnes

July 1, 2025

5  out of  5
rating by Kendall Barnes
"I can’t say enough great things about Ben Moss Lauderdale from John Lucas State Farm! From day one, he has gone above and beyond to make sure I understand my coverage and feel confident in my choices. Anytime I’ve had a question or needed help with a claim, he has responded quickly, professionally, and with genuine care. It’s rare to find this level of personal service and attention these days. Highly recommend to anyone looking for an agent who truly puts their clients first!"
We responded:
"Kendall—Thank you so much for the kind words and thoughtful review! We’re proud and fortunate to have e Ben Moss on our team, and it means a lot to hear how well he’s taken care of you. Providing personal, responsive service is exactly what we strive for at John Lucas State Farm. We truly appreciate your trust and recommendation!"
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nick lauderdale

July 1, 2025

5  out of  5
rating by nick lauderdale
"My agent was very knowledgeable and extremely helpful when helping me with my first insurance policy"
We responded:
"Nick—really appreciate your review! It’s great to help clients in Nashville from our team here in Jackson. Thanks for choosing and trusting us!"
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Davis Barnes

July 1, 2025

5  out of  5
rating by Davis Barnes
"Great company! See Ben Moss when you go. Has been helpful and knowledgeable"
We responded:
"Thanks for the review, Davis! I couldn’t agree more, Ben Moss is outstanding!"
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Margaret Anne Lauderdale

July 1, 2025

5  out of  5
rating by Margaret Anne Lauderdale
"Working with Ben Moss and the John Lucas State Farm team is always a pleasurable experience! They really take the time and invest in their customers to make sure you are getting the proper coverage. They are very knowledgeable about their products and always go above and beyond in taking care of any of my insurance needs!"
We responded:
"Margaret Anne, thank you for the kind words and taking the time to leave us a review! "
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Patrice Deyling

July 1, 2025

5  out of  5
rating by Patrice Deyling
"Wonderful experience changing states and continuing with State Farm! Thank you very much!"
We responded:
"Patrice, thank you for the kind review. We are so happy you’re here! Reach out if we can help with anything!"
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Andranette Jordan

July 1, 2025

5  out of  5
rating by Andranette Jordan
"John Lucas and his team at State Farm in Jackson, MS, provided exceptional service! They were professional, attentive, and made the process of getting auto and home insurance seamless. John took the time to explain all my options clearly, ensuring I got the best coverage for my needs at a great rate. The team is responsive, friendly, and truly cares about their clients. Highly recommend John Lucas State Farm for anyone looking for reliable insurance with outstanding customer service!”"
We responded:
"Andranette, thank you so much for the kind review! We take pride in going above and beyond and beyond and are thrilled with your experience. Reach out if we can ever help! "
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Floyd Jordan

July 1, 2025

5  out of  5
rating by Floyd Jordan
"Customer care was impeccable. Thanks to the whole staff."
We responded:
"Floyd, we’re honored by your positive feedback! If there is anything else we can do, don’t hesitate to reach out!"
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Musa Lee TV

July 1, 2025

5  out of  5
rating by Musa Lee TV
"Great service. Answered all of my questions. Thank you."
We responded:
"Thank you for the review!"
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Austin Parson

June 30, 2025

5  out of  5
rating by Austin Parson
"Ben moss did a great job explained everything perfectly and saved us money in the process!"
We responded:
"Austin, thank you for the review! Thrilled Ben Moss was able to help!"
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Roy Childs

June 30, 2025

5  out of  5
rating by Roy Childs
"Great service very knowledgeable of policy very friendly will do business with him again definitely recommend Josh Brown."
We responded:
"Roy, thank you for the kind words! Josh is a huge asset to our team!"
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Weston Wroten

June 11, 2025

5  out of  5
rating by Weston Wroten
"John Lucas State Farm is always a place where I feel welcome and leave better than when I arrived. Ben Moss and Josh have been so helpful and I appreciate their willingness to always help me with my insurance questions. 10/10 stars if that were an option!"
We responded:
"Wes—thank you for the kind review! Ben Moss and Josh are certainly great assets to our team!"
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Katherine Jones

June 10, 2025

5  out of  5
rating by Katherine Jones
"I talked to a nice agent name Ben Moss he was very helpful and understanding and answer many of my question I rate 5 stars"
We responded:
"Katherine—thank you for taking the time to leave a review. Ben Moss and our team are always willing to help!"
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Andranette Jordan

May 15, 2025

5  out of  5
rating by Andranette Jordan
"I had an excellent experience with this agency, Cherish Jordan was very informative, kind and patient. I would definitely recommend Agent John Lucas branch of State Farm."
We responded:
"Andranette— thank you for the kind words and the review!"
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Keland Johnson

May 15, 2025

5  out of  5
rating by Keland Johnson
"I’ve had the pleasure of seeing firsthand the level of care, professionalism, and consistency Cherish Jordan brings to her role as an Account Manager with State Farm. She goes above and beyond for her clients—making sure they feel heard, protected, and fully informed. Whether it’s helping someone find the right coverage or walking them through the claims process, she handles it all with patience and expertise. If you’re looking for someone who genuinely cares about your needs and won’t treat you like “just another policy,” Cherish Jordan is the one to call. Couldn’t be more proud of the work she does and the impact she makes daily."
We responded:
"Keland—we agree! Cherish is great and we are so fortunate to have her on our team! Thank you for the kind words and the review!"
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Janetta Pratt

May 14, 2025

5  out of  5
rating by Janetta Pratt
"Josh Brown was amazing so helpful the entire staff was professional and patient. Life long customers thank yall."
We responded:
"Janetta—thank you for the kind words about Josh and our office! We appreciate you! Reach out or come back by anytime!"
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Michael Dryer

April 30, 2025

5  out of  5
rating by Michael Dryer
"The customer service here exceeded my expectations and validated the high reviews on Google. Corey explained everything the whole way and left me with no questions to ask. I would recommend them to anyone who wants excellent service!!"
We responded:
"Michael—thank you for taking the time to leave us such a positive review! We strive to provide remarkable customer service and I’m thrilled that has been your experience—reach out anytime!"
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Brian Barnes

April 29, 2025

5  out of  5
rating by Brian Barnes
"John is excellent across all lines (home, auto, etc.). Very knowledgeable, super responsive, and works hard to get you a great rate. Highly recommended."
We responded:
"Brian, thank you for taking the time to leave such a nice review! We look forward to continuing to work hard for you for many years to come!"
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Keith Lauderdale

April 29, 2025

5  out of  5
rating by Keith Lauderdale
"John Lucas, State Farm and the staff at the agency is very professional and helpful in making decisions that affect my life every day. I recommend you give him a call for your insurance or financial. Needs to discuss your individual situation and goals."
We responded:
"Keith, thank you for the kind words and review! We appreciate your business!"
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Olivia Brown

April 29, 2025

5  out of  5
rating by Olivia Brown
"Josh was an exceptional help with quoting and insuring my vehicle and house. The whole team was great and timely at answering any and all of my questions and/or concerns! I definitely recommend John Lucas-State Farm."
We responded:
"Olivia—thank you for taking the time to leave us a review! "