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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Betty Lindsey

October 29, 2025

5  out of  5
rating by Betty Lindsey
"Josh made my visit a great day. He was able to help me set up my State Farm app and also enroll me into Drive safe & save! Thank you!"
We responded:
"Betty, thank you for leaving us a review! I’m thrilled Josh was able to help get everything set up for you. Thank you for your business and trust in us! Reach out anytime we can help. "
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Teandrea Henderson

October 23, 2025

5  out of  5
rating by Teandrea Henderson
"I would like to first off start by saying how swift and efficient Mr. Lucas was with getting me quotes. Not only just quotes but at a great rate. I would highly recommend his office."
We responded:
"Teandrea, thank you so much for the kind words and taking the time to leave us 5* and a review. We’re so glad to have you! Reach out anytime! - John Lucas"
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Dontrell Smith

October 20, 2025

5  out of  5
rating by Dontrell Smith
"Josh was amazing representative all the time and time I get a call from him you answer all of the questions we no problem. Thank you again Josh."
We responded:
"Dontrell—thanks for leaving us 5*! Josh is a huge asset to our team and we’re blessed to have him! "
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Michael Franklin

October 17, 2025

5  out of  5
rating by Michael Franklin
"Mr Jordan was very pleasant over the phone and helped me with some questions I had . And took care of me in a timely manner I’m very pleased"
We responded:
"Michael, thank you for the review—thrilled Jordan was able to help! Reach out anytime "
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Perkesa Page

October 16, 2025

5  out of  5
rating by Perkesa Page
"Ben Moss is amazing he handles both my business and personal policies. He’s always available and goes out his way to make sure everything is done correctly and in a very timely manner!"
We responded:
"Thanks so much, Perkesa! We’re grateful for your kind words about Ben Moss and glad to be your go-to for both business and personal insurance."
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Blair Stockett

October 16, 2025

5  out of  5
rating by Blair Stockett
"Ben Moss was so helpful with guiding me through the process of getting an auto insurance policy. He was able to beat competitors rates with even better coverage. He took the time to explain to me exactly what coverage I have and what each part of my plan means. He is trustworthy and reliable, and i would recommend him to anyone looking for an insurance policy!!!!"
We responded:
"Blair, thank you for the awesome review! We pride ourselves on providing a remarkable experience and Ben Moss is absolutely one of the best!"
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Everest Benson

October 16, 2025

5  out of  5
rating by Everest Benson
"Ben Moss was super helpful! He helped me get my rates down, and explained everything I was being covered for. Walked me through every step of the process"
We responded:
"Everest—thank you for leaving us a review. Glad to hear of your experience with Ben Moss! "
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Willie Tate

October 1, 2025

5  out of  5
rating by Willie Tate
"Ben Moss Lauderdale was awesome! He got me the coverage I needed for a great rate."
We responded:
"Willie, thank you for taking the time to leave us a review. So glad Ben Moss was able to get you a great rate. Reach out anytime we can help!"
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Heavy Holden

September 22, 2025

5  out of  5
rating by Heavy Holden
"Jordan Stradley helped me get a great deal on auto and renters insurance!"
We responded:
"Thank you for the review! We’re so glad to hear about your great experience with Jordan!"
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Stone Blanton

September 12, 2025

5  out of  5
rating by Stone Blanton
"Best office I’ve ever dealt with. Ben Moss Lauderdale was extremely knowledgeable and explained everything so clearly. Great customer service and great rates!"
We responded:
"Stone—thanks for leaving us a review and the great feedback on Ben Moss and our customer service! We’re very fortunate to have him on our team!"
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Jean Shinard

September 12, 2025

5  out of  5
rating by Jean Shinard
"I had such a pleasing and pleasurable conversation with Mr. Lucas. We shared relatable moments. Respectfully,"
We responded:
"Jean—I thoroughly enjoyed our visit and am so glad to get to know you better! Thank you for coming in for the policy review and taking the time to meet! Reach out if we can ever help! "
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josh guimbellot

September 11, 2025

5  out of  5
rating by josh guimbellot
"My dealings with jordan are awesome, very professional and straightforward."
We responded:
"Josh, thank you for the review and kind words about Jordan! Reach out anytime we can help!"
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Brandi Louis

September 10, 2025

5  out of  5
rating by Brandi Louis
"I needed out of state renters insurance and Jordan at John Lucas State Farm was amazing and easy to work with and super thorough!!! Thank you!!!"
We responded:
"Brandi—thank you for the review and kind words! We appreciate you choosing us!"
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Aimee Bradley

September 9, 2025

5  out of  5
rating by Aimee Bradley
"We have had great service with only one issue from John Lucas State Farm. Recently, Cherish Jordan helped us and was extremely friendly and helpful. She was thorough and took care of our needs in a quick and professional manner. When we did have an issue previously, John called me personally, got the information needed to address the problem, & apologized for the lack of communication from an employee. Overall, we have been pleased with their service."
We responded:
"Aimee—thank you for your kind words! I’m so glad Cherish was able to take good care of you, and I really appreciate you giving me the opportunity to clear things up previously. It means a lot to have your trust, and we’ll always be here when you need us!"
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Phillip Thames

September 5, 2025

5  out of  5
rating by Phillip Thames
"Very helpful and stress free throughout the process of signing up. Thanks for everything!"
We responded:
"Phillip—Thank YOU for your business and taking the time to leave us a review! Reach out anytime!"
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Erin Stradley

September 5, 2025

5  out of  5
rating by Erin Stradley
"Had a great experience talking to Jordan on the phone. They were friendly, professional, and really easy to talk to."
We responded:
"Erin—thank you for the kind words and thoughtful review! "
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Eric Morgan

September 4, 2025

5  out of  5
rating by Eric Morgan
"Great people and excellent service. I cannot recommend working with Ben Moss Lauderdale enough!"
We responded:
"Eric—thank you for the kind words about Ben Moss and our service. We appreciate you! "
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Deleslyn

August 26, 2025

5  out of  5
rating by Deleslyn
"I recently switched to State Farm after being with another provider for years, and I can honestly say I wish I’d made the move sooner. The difference in customer service and communication has been night and day. Jordan Stradley, my agent, took the time to walk me through all of my options, explain what coverage I truly needed, and even helped me save money compared to what I was paying before. The transition was quick and painless, and any questions I’ve had since have been answered right away. If you’re thinking about switching insurance companies, don’t hesitate—Jordan has made the process easy and stress-free. I’m very glad I made the change!!!"
We responded:
"Dee—thank you for taking the time to leave such a thoughtful review! We strive to make the transition easy and pain free and are so glad to hear of your experience with Jordan. Reach out anytime if we can ever help!"
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Julia Myles

August 26, 2025

5  out of  5
rating by Julia Myles
"Josh Brown was soooo amazing, very thorough and clear. Just an overall great experience with Josh"
We responded:
"Julia, thank you for taking the time to leave us a review! We’re thrilled (but not surprised) about your experience with Josh! Reach out anytime we can help!"
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Benjamin Allison

August 18, 2025

5  out of  5
rating by Benjamin Allison
"Ben Moss was great! Process was easy and everything was explained clearly. Great service here, highly recommend"
We responded:
"Ben—thank you for taking the time to leave us a review! We’re thrilled to have you here in Jackson and appreciate the kind words about Ben Moss! Reach out anytime!"
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Jennifer McNeal

August 18, 2025

5  out of  5
rating by Jennifer McNeal
"The John Lucas State Farm agency is a great place to go for any of your insurance needs! The team is knowledgeable and friendly, and they truly care about helping their clients. I especially recommend reaching out to Jordan Stradley, he will go above and beyond to make sure you get the right coverage and feel confident in your choices. If you were shopping for insurance or just want someone you can trust, give Jordan a call!"
We responded:
"Jennifer, thank you so much for the review and kind words. We agree, Jordan is outstanding and such a great addition to our team!"
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Mary Mayers

July 12, 2025

5  out of  5
rating by Mary Mayers
"Very awesome love doing business John Lucas"
We responded:
"Thank you Mary! We appreciate you and your trust in us!"
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Sky Frith

July 10, 2025

5  out of  5
rating by Sky Frith
"Mr. Ben Moss--->excellent guy....quick, easy, great communication skills, very knowledgeable...5/5"
We responded:
"Sky—thank you for the kind words about Ben, we’re very fortunate to have such a great asset on our team. Reach out anytime we can help!"
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Patrick Harbuck

July 5, 2025

5  out of  5
rating by Patrick Harbuck
"We worked with Josh Brown and he did an excellent job. We were very indecisive and he was patient and did a good job helping us understand our options to make an informed decision. Would highly recommend!"
We responded:
"Patrick, thank you for the review and recommendation! Josh is an outstanding asset to our team and I’m thrilled to hear of your experience!"
Profile photo of A'sha Branch

A'sha Branch

July 3, 2025

5  out of  5
rating by A'sha Branch
"John Lucas State Farm has been wonderful, anticipating my needs and providing assistance and support any time I need it."
We responded:
"A’sha, thank you for the review and kind words! Reach out or come by anytime!"